4 Rules of Fractions

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4 Rules of Fractions

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Christmas Reading List

I do a bit of reading from time to time and enjoy a diverse set of interests.

Amongst my favourites are

For Pure Fiction - James Herbert's "Nobody True" http://www.amazon.co.uk/Nobody-True-James-Herbert/dp/0330411675/ref=sr_1_1?ie=UTF8&s=books&qid=1257680286&sr=1-1

For Factual Fiction - George Peter Algars "The Shepherd Lord" http://www.amazon.co.uk/Shepherd-Lord-George-Peter-Algar/dp/1906561966

For General Interest - Steven Landsburg's "The Armchair Economist"http://www.amazon.co.uk/Armchair-Economist-Economics-Everyday-Life/dp/1847395252/ref=sr_1_1?ie=UTF8&s=books&qid=1257679919&sr=1-1

For General Reading - Perry McCarthy's "Flat Out Flat Broke" http://www.amazon.co.uk/Flat-Out-Broke-Formula-re-issue/dp/1844250180/ref=sr_1_1?ie=UTF8&s=books&qid=1257680384&sr=1-1

For a great well used reference book for the side of my PC screen - Robert Buttrick's "Project Workout" http://www.amazon.co.uk/s/ref=nb_ss?url=search-alias%3Dstripbooks&field-keywords=project+workout&x=0&y=0

And a good General Business Book - Mack Hanan "Consultative Selling" http://www.amazon.co.uk/Consultative-Selling-Formula-High-margin-Levels/dp/081447215X/ref=sr_1_1?ie=UTF8&s=books&qid=1257680110&sr=1-1-spell

If you are doing a list of things that the loved ones could or should get "the person who has everything" for Christmas - the above is a very good place to start, I can guarantee you that none of them will disappoint you.

How can hospitals link disparate information to see an entire episode of care and which potential protocols of care are better than others?

Hospitals need to invest in process intelligence tools and human processes that focus on supporting relevant information and actionable, real-time decision-making, both for their patients and their personnel.

The NHS is using Process Master to effectively help sift, sort, integrate, prioritize and make sense of the care pathway and business process data to turn it into real-time, usable information.

Here are some example maps of processes HERE http://www.demoprocessmaster.com/main.html

IRISH MEDICAL DICTIONARY

Artery......................... The study of paintings.
Bacteria....................... Back door to cafeteria.
Barium.......................... What doctors do when patients die.
Benign........................ What you be, after you be eight.
Caesarean Section........ A neighborhood in Rome.
Catscan......................... Searching for Kitty.
Cauterize....................... Made eye contact with her.
Colic........................... A sheep dog.
Coma........................... A punctuation mark.
Dilate......................... To live long.
Enema........................... Not a friend.
Fester.......................... Quicker than someone else.
Fibula......................... A small lie.
Impotent....................... Distinguished, well known.
Labour Pain.................. Getting hurt at work.
Medical Staff................ A Doctor's cane.
Morbid........................... A higher offer.
Nitrates...................... Cheaper than day rates.
Node........................... I knew it.
Outpatient..................... A person who has fainted.
Pelvis......................... Second cousin to Elvis.
Post Operative................. A letter carrier.
Recovery Room................ Place to do upholstery.
Rectum......................... Nearly killed him.
Secretion...................... Hiding something.
Seizure........................ Roman emperor.
Tablet........................... A small table.
Terminal Illness............. Getting sick at the airport.
Tumour....................... One plus one more.
Urine.......................... Opposite of you're out.

SOME PROCESS EXAMPLES: I put these process documents up to help Business Users understand basic principles of AS IS and TO BE. You can click in each document so more complex ones are used in education


A VSM of a Orthopaedic Care Pathway http://tiny.cc/Orthopaedic

Parallel Process http://tiny.cc/ParallelProcess

Multi Level Process http://tiny.cc/MultiLevelProcess

Employee New Hire Process http://tiny.cc/NewHireProcess

Sales Process http://tiny.cc/SalesProcess

Simple Process http://tiny.cc/SimplProcess

How to do AS IS discovery video http://tiny.cc/BPMN

If anyone wants any more, then link to me or drop me a line as alan.crean at processmaster.com

they look like they spent too long reading our early web sites and believing that anyone who has a Facebook account is bound to want to build some processes (and vice versa)

Where Are All The Old People Coming From

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Where Are All The Old People Coming From

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I am delighted to bring you the news that Process Master and Amnis have joined up to deliver the benifits of Lean Six Sigma and value Stream Mapping to the NHS.

Amnis is an established consultancy focused on helping both large and small organisations in the public and private sector to transform the way they deliver products and services. With a large number of clients in the NHS and Private Healthcare Sectors, their team are experts at translating improvement methodologies into tangible improvements.

Amnis recognise that success can only be achieved through a multi-disciplinary team approach to improvement and the implementation of first clase, simple to use, easy to deply software - just like LeanPad, ProcessPad and the Process Master Innovation Server.

The Amnis team includes experts in strategy, programme and project management, cultural and organisational change and service improvement (Lean/Six Sigma).

You can check them out on www.Amnis-Uk.com

And do not forget the video HERE

Lean and Lean - waste and fat

This site is all about LEAN SIX SIGMA (watch video) - but in terms of the other lean - the low fat lean, I was shocked at some facts.



The National Center for Health Statistics revealed that nearly 70 percent of Americans are overweight.



34 percent of those people are not merely overweight—they are obese.


As someone who went on a health kick after a slight colesterol problem, and who has lost one and a half stone in four months through just cutting out sweets, snacks and fatty foods - I was amazed to then see just how many published diets there are...............


Abs Diet
Acai Berry Diet
Acid-Alkaline Diets
Acne Diet
ADHD Diet
Anabolic Diet
Anne Collins Weight Loss Program
Anti-Aging Diet
Anti Estrogenic Diet
Apple Cider Vinegar Diet
Arthritis Diet
Atkins Diet
Beck Diet
Bernstein Diet
Best Life Diet
Beverly Hills Diet
Biggest Loser Club
Bikini Bootcamp
Blood Type Diet
Body Ecology Diet
Body for Life
Body Building Diet
Brazilian Bikini Body Program
Bread for Life Diet
British Heart Foundation Diet
Cabbage Soup Diet
Calorie Restriction
Cambridge Diet
Candida
Carbohydrate Addicts
Cardio Free Diet
Change One (Reader’s Digest)
Children’s Diet Programs
Chocolate Diet
Cholesterol Lowering Diet
Coconut Diet
Cookie Diet
CSIRO Diet
DASH Diet
Delivered Diets
Detox Diets
Diabetic Diet
Diet Divas
Diet Smart
DietWatch
Diuretics and Diet
Diverticulitis Diet (also diverticulosis)
The Dorm Room Diet
Dr Amanda’s Don’t Go Hungry Diet
Dr Bernstein Diet
Dr Feingold Diet
Dr Kushner’s Diet (Personality Diet)
Dr Seigals Cookie Diet
Duke Diet
Eat Clean Diet
Eating for Life (see Body for Life)
Eat, Drink, Be Healthy
Eating Mindfully
Eat to Live
eDiets
Elimination Diets
Every Other Day Diet
F-Factor Diet
F-Plan Diet
Fad Diets
Fast Food Diet
Fat Burning Diet
Fat Flush Diet
Fat Loss 4 Idiots
Fat Resistance Diet
Fat Smash Diet
Feingold Diet
Flat Belly Diet
Flavor Point Diet
Food Doctor Diet
Food Pyramids
* USDA Food Guide Pyramid (1992)
* USDA Food Guide Pyramid - MyPyramid (2005)
* Mediterranean
* Mayo Clinic Healthy Weight Pyramid
French Women Don’t Get Fat
Frozen Food Diets
Fruitarian (Fruit Diet)
Fruit Flush
Gain Weight Diet
The Genotype Diet
Gluten-Free Diet
Glycemic Index Diets
Glycemic Impact Diet
Glycemic Load Diet
Gotti Diet
Gout Diet
Grapefruit Diet
Greenlane Diet
Hallelujah Diet
Hamptons Diet
Herbalife Weight Loss Program (ShapeWorks)
High Fiber Diet (and diverticulitis diet)
High Protein Diets
Hilton Head Metabolism Diet
Hip and Thigh Diet
Hollywood Diet
Hot Latin Diet
How The Rich Get Thin
IBS Diet - High Fiber Approach
IBS Diet - Low Starch Approach
Idiot Proof Diet
Israeli Army Diet
Japanese Diet
Jenny Craig
Jerusalem Diet
Jillian Michaels
Juice Fasts
Karl Lagerfeld Diet
Ketogenic Diets
Kids Diets
LA Weight Loss
Lactose Interolance
Lemonade Diet
Leptin Diets
Lindora - Lean for Life
Liquid Diets
Liver Cleansing Diet
Low Carb Diets
Low Fat Diets
Low Glycemic Diets
Low Protein Diets
Low Sodium Diet
Low Starch Diet
Lunch Box Diet
Macrobiotic Diet
Maker’s Diet
Martha’s Vineyard Detox Diet
Martini Diet
Master Cleanser (see Lemonade Diet)
Mayo Clinic Diet (fad diet NOT endorsed by The Mayo Clinic)
Mayo Clinic Plan (officially in collaboration with eDiets.com)
Medifast
Mediterranean Diet
MediterrAsian Way
Michael Thurmond’s 6-Week Makeover
MyPyramid (US Govt Diet Guidelines)
Neanderthin
Negative Calorie Diet
New York Diet
No Fad Diet
No Flour, No Sugar Diet
No Grain Diet
NutriSystem
Okinawa Diet
Omega Diet
On-line Diets
Oprah Diet
OPTIFAST Diet
Ornish Diet
Osteoporosis Diet
Packaged Food Diets
Paleo Diet
Peanut Butter Diet
Pen and Paper Diet
Perricone Diet (Skin Care)
Personality Type Diet
Picture Perfect Weight Loss
Pocket Diet
Popular Diets
Pregnancy Diet
Pritikin Diet
Prostate
Protein Power
Raw Food Diet
Raw Food Diet: Eating in the Raw
Raw Food Detox Diet
Reverse Diet
Rice Diet
Rosedale Diet
Sacred Heart diet
Scarsdale Diet
The Schwarzbein Principle
Seattle Sutton
Seven Day Diet
ShapeWorks (Herbalife Weight Loss Program)
Shangri-La Diet
Shape Your Self
Skinny Bitch
Slim4Life
Slim Fast
Slimming World
Sonoma Diet
South Beach Diet
South Beach Diet Supercharged
SparkPeople
Special K Diet
Specific Carbohydrate Diet
Stress Eater Diet
Strip The Fat
St. Tropez Diet
Subway Diet
Sugar Busters
Sugar Solution
Supermarket Diet
Suzanne Somers Diet
Teens and Kids Diets
Thermogenic Weight Loss
Three Day Diet
Three Hour Diet
UltraMetabolism plan
Ultimate Tea Diet
Ultimate Weight Loss Solution
UltraSimple Diet
USDA Food Guide Pyramid (1992)
USDA Food Guide Pyramid - MyPyramid (2005)
Vegetarian Diet
Very Low Calorie Diets
Volumetrics
Warrior Diet
Weight Loss Cure
Weight Watchers
Weight Loss 4 Idiots
You Are What You Eat
Zone Diet (ZonePerfect)
1200 Calorie Diet
21 Pounds in 21 Days
3 Day Diet
3 Hour Diet
4 Day Diet
5 Factor Diet
6 Day Body Makeover
6 Week Body Makeover
7 Day Diet
18 Pounds in 4 Days



In case you did not count - that is 230 diets.

Lean - process planning, lean planning & disaster planning

As was once said - "In preparing for battle I have always found that plans are useless, but planning is indispensable."


Most plans don't go according to plan. Even the best plan created by the brightest minds does not survive contact with reality. So what we need is a strong and adaptive planning process.



When we plan, do, check and act over and over this is planning - this is also process.



And then there is the leadership process - as once described as "Leadership is the art of getting someone else to do something you want done because he wants to do it."


Former Toyota President Gary Convis shares advice given to him by his mentors to "lead as if you had no power".



We can influence others to think and act differently only by motivating them to do so. The best long-term motivation is internal motivation based on shared purpose, individual desires and an understanding of how these are aligned.



See an example of what I mean in this VIDEO

Lean - problem definition & problem solving

As was once said "If a problem cannot be solved, enlarge it."


These words make sense in this video from a lean point of view from two perspectives.



First, a fundamental principle of lean management is to make problems visible. This may not require making a small problem bigger, only making it clearer or bringing it into focus.



The andon system (andon = Japanese for lamp) allows team members to call attention to a problem so that the local support can arrive immediately to contain the problems.



In fact most problems are bigger than they appear precisely because we are only seeing a small visible portion of the problem.



We don't need to enlarge it if we can simply make it more visible.



Second, taking a problem situation and enlarging it can be likened to creating the so-called burning platform, or raising the sense of urgency to a critical level compels us to take action.



Most of the time these big problems are already in front of us and we do not need to enlarge them in fact, but only in terms of importance within our minds.

Lean - Continuous Improvement

Toyota Chairman Fujio Cho said, "We place the highest value on actual implementation and taking action." No matter how excellent we think we are, we must take action today to be fit for tomorrow. It is not who we are today but what we do today that matters.


Chipping away at problems through daily management, kaizen and attention to details results in breakthrough improvements again and again over the years.



Teaching the habit of chipping away relentlessly is one of the key responsibilities of a lean leader and a LeanPad.



Kind of surmised in this short VIDEO

Lean - Kaizen

The rise and fall of countless civilizations attest to the fact that is not how big, strong or good you are but how hard you are working to improve that makes the difference over time.



It is not the past revenues, reputation, bank account or accumulated glories and credentials that matter. All of those thinks can be washed away in a week. What matters is whether you can pick up and keep fighting, building and improving.



See what I mean in this Video

Lean - Kaizen & Taiichi Ohno of Toyota

Taiichi Ohno (Toyota) said:


"...when I think of ten or twenty years into the future, the changes to come will be unimaginable to us today and there is no time to be sentimental. The past is the past and what is important is the current condition and what we will do next to go beyond where we are today. It is meaningless to compare before kaizen and after kaizen."



View how to catch the current condition HERE

Lean - safety

Safety first, then profitability.



Quick view of how to get there in this VIDEO

Lean - push versus pull

One of the challenges of lean management is to change our habits from pushing to pulling. In terms of production, pushing is making whatever is convenient or least problematic, rather than making just what the customer (next process) needs right now. In terms of leadership, push is top-down command-and-control while pull is motivating and teaching to create alignment of purpose.



Like the quote goes - "Pull the string, and it will follow wherever you wish. Push it, and it will go nowhere at all."



Fun Video of it HERE

Lean - go see for yourself

In Japanese we say "genchi genbutsu" and in English "go see for yourself". The lean philosophy is based on management by fact, and the belief that facts exist where they are created, not far away from it. All improvement, whether it is technical innovation, process method redesign, or policy, must be based on the actual needs of the situation observed for oneself



This VIDEO will show you what I mean

What is a Process Owner (or Care Pathway Owner)

Definition

The Process Owner is the person responsible for engineering the business process and for overseeing the cross functional performance of the business process. The Process Owner is a person from the business side of the organization. The Process Owner is a Business Process Engineering (BPE) role.


View Video



Responsibilities

The Process Owner:

• 
  provides direction to the Process Design Team,
  implements the new policies, standards and procedures required for the new business process,coordinates the startup of the implementation on the new work facilities,
  coordinates the startup of the development and implementation of the new information systems and technologies,
  provides information to members of the Process Design Team, and helps the Process Design Team to understand the business process,
  reviews deliverables, change requests, and decision requests to confirm assumptions, ensure business requirements are met, and identify issues,
  provides feedback to the Acceptor on deliverables review,
  as needed, participates in Steering Committee Meetings.

Key Role Interactions



The Process Owner has key interactions with the following roles.



These interactions are guidelines only and do not reflect all possible project organizations.


With the Acceptor to help ensure a single consolidated customer response to any deliverable, change request, or decision request,


With the Project Manager to provide feedback on issues,


With the Business Process Engineering Specialist to help define current business processes and plan for the implementation of new ones,


With the Change Management Specialist to help assess the impact of change and define a change management strategy.


One Process Owner is required for each business process under study.


Skills and Experience



The Process Owner requires the following skills and experience:

• 
  in-depth knowledge and understanding of the business process being engineered,
  in-depth knowledge of specific customer operations, policies, procedures, standards, and existing technology and systems environment,
  ability to resolve issues,
  seniority required to ensure authority over the business process and its interfacesgood written and verbal communication skills,
  ability to commit time to the project,
  commitment to the project's success.

Interpersonal Skills



The Process Owner must also have a high level of General Business Skills - and they must be domain pertinent.

The Need for Process Documentation in Healt Care

Let’s be ridiculous: “A two-year-old is diagnosed with an inner ear infection and prescribed an antibiotic. Her mother understands that her daughter should take the prescribed medication twice a day. After carefully studying the label on the bottle and deciding that it doesn’t tell how to take the medicine, she fills a teaspoon and pours the antibiotic into her daughter’s painful ear.”

People with limited literacy have learned to cover-up very well. They won’t reveal what they don’t know, which is where the biggest dangers lie. Using a text & diagram product like Process Master is such a “no brainer” for the NHS that it is being widely adopted. Its almost a funny situation that the biggest competitor today to ProcessPad from Process Master is LeanPad for Healthcare from Process Master.

Watch the Video

Business processes for information delivery as a competitive advantage

Today, an organization’s ability to effectively manage their business processes around information delivery is a competitive advantage in the life sciences and health care marketplace. Tomorrow, it will be the price of admission. Ultimately, timely and relevant information delivery to the point of need is a growth strategy and that’s how it should be used. Organizations that invest the time and effort to insure that they have well documented business processes around an information delivery strategy will build a better future.

The take up of ProcessPad is becoming more and more strategic as thought leadership now states that it is important that the architecture of your business processes are growth-based so the organization can handle evolving requirements and tools. Life sciences and health care organizations must make Process Master and information delivery an important thread in their strategic plan.

There is a video of it HERE

The Video for Lean & Process Peoples

Using Process Master to develop new care pathways and care delivery models

For the first time in the history of mankind, we can produce and deliver more health care than we can afford. The rapid and continuing introduction of new and improved treatment options is offset by spiraling costs that are shaking the foundation of the health care system. Employers, the largest single payer of health insurance outside of the government, are at the epicenter of this tension, Abundance of Treatment Options vs. Who Pays?

Watch the Video

Yet, employers need a healthy work force and they want employees to have access to new treatments and therapies. Additionally, most consumers still view health care as a right rather than an economic purchase, so they expect the best care possible and usually favor an aggressive – and expensive – diagnostic intervention rather than a more conservative course of treatment.

Today, the life sciences and health care industry are using Process Master to develop new care pathways and care delivery models that give consumers access to health care innovations and improved outcomes while mitigating costs.