Lean - push versus pull

One of the challenges of lean management is to change our habits from pushing to pulling. In terms of production, pushing is making whatever is convenient or least problematic, rather than making just what the customer (next process) needs right now. In terms of leadership, push is top-down command-and-control while pull is motivating and teaching to create alignment of purpose.



Like the quote goes - "Pull the string, and it will follow wherever you wish. Push it, and it will go nowhere at all."



Fun Video of it HERE