The Need for Process Documentation in Healt Care

Let’s be ridiculous: “A two-year-old is diagnosed with an inner ear infection and prescribed an antibiotic. Her mother understands that her daughter should take the prescribed medication twice a day. After carefully studying the label on the bottle and deciding that it doesn’t tell how to take the medicine, she fills a teaspoon and pours the antibiotic into her daughter’s painful ear.”

People with limited literacy have learned to cover-up very well. They won’t reveal what they don’t know, which is where the biggest dangers lie. Using a text & diagram product like Process Master is such a “no brainer” for the NHS that it is being widely adopted. Its almost a funny situation that the biggest competitor today to ProcessPad from Process Master is LeanPad for Healthcare from Process Master.

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